GenAI-enabled continuing transform continuing education, giving “GenAI is not an end in itself. Nor is Greater regulation is a priority education for a GenAI- us the tools to personalize curricula to it something that can replace human and should be jointly enacted by individual or organizational needs at scale educators. GenAI is a tool that educators 4 the government and the private enabled future? Proceed, –curricula that is adaptive and accessible need to be able to manage and to learn sector. More than half of Swiss with caution. both in content and delivery. GenAI, as a how to optimize for continuing education organizations still have no clear transversal technology, can also help us to and the ongoing upskilling of our policy on AI. IMD and EPFL are leading research efforts create pedagogical dynamics that are more workforce. Managing it and optimizing it engaging, interactive, and peer-like, while will require both educators and learners to Our survey reveals that 34% of to determine how we take continuing producing real-time analytics on progress, be critical in their thinking and cognizant respondents believe there should be education beyond the classroom and move performance, and even anticipating new of the risks of GenAI. To put that another more government regulation of AI in from teacher-centric to learner-centric, needs. Unlocking this potential to meet way: the onus is on us as educators to general in Switzerland although there is demand-driven continuing education real-world learning needs even as they exercise and teach critical thinking in widespread lack of awareness of current design. A core piece of this work is to evolve, however, is absolutely contingent the use of transversal technologies and policies: as we go into 2024, more than determine how best to leverage GenAI on treading with great care. Educators GenAI.” half our respondents say they do not to reskill and upskill our workforce must be hyper-aware of the inherent know about government regulation. 71% while remaining cognizant of its risks risks and exercise caution and critical Martin Rajman, EPFL would welcome a mixture of government and limitations. Our AI and Continuing thinking, warn our experts. We need to policy and self-regulation by organizations Education workshop explored these issues be on the continuous lookout for bias and themselves. This would constitute a and pinpointed two key threats. Blackbox hallucinations while guarding ourselves “Continuing education has been static as challenge to Swiss 昀椀rms as 52% of is the phenomenon of acquiring content from blackbox apathy or complacency in the world around us has changed, and we respondents say that their organization or knowledge without fully understanding learning or doing as machines increasingly need to address that to meet new needs. currently has no clear policy on the use how that content or knowledge is created. automate our processes. How do we do We need to be in a position to deliver a of AI in the workplace. Taking these Advances in GenAI mean it is capable of this? By being in the room, say our experts. continuous supply of new and changing insights together suggests that more is deep learning that outpaces the human We cannot hand the job of training over to skills and GenAI can help us do that. But needed in terms of guidance frameworks mind by hundreds of thousands, if not GenAI. Human experts – not just chatbots educators, learners, and practitioners alike and communication both from public millions, of times. We cannot hope to keep –need to be guiding the upskilling of our need to be hypervigilant about what GenAI authorities and business leaders. up with its processes, which leads to a workforce, meaning that human experts produces, both in the classroom and the second threat: as we turn to the machine –lecturers, trainers and tutors – will also workplace. We all need to scrutinize the for our knowledge and skills needs, will need to be continuously educated on outputs for bias and hallucinations. Putting human beings simply stop thinking for the usage, potential, and the risks and it simply: technology should be enhancing themselves? rewards of GenAI-enabled education. The what humans do, not replacing them.” These risks are real, and educators must imperative is this: transform education for a navigate them with great caution – both as fast-evolving future, yes – but proceed with Amit Joshi, IMD users of Gen AI as a transversal technology caution and be sure to teach educators as and as trainers of other users. Certainly, well as learners. GenAI has considerable potential to