As the result of AI adoption, the number operations, corporate 昀椀nance, supply About 20% of employees believe that AI three years, and 30% expect little or no of jobs in IT, risk management, and chain management, and HR are expected adoption will see a 10% increase in the change. product or service development is to decrease. number of employees. Meanwhile, 15% expected to grow, while roles in service expect a decrease of over 10% in the next What will be the impact of AI adoption on the What will be the impact of AI adoption on the number of number of employees by business function in employees in your organization in the next three years? your organization in the next three years? Decrease Little or no change Increase Don’t know Increase by >20% 13% IT / technology 7% 17% 69% 7% Increase by 11-20% 7% Risk management 5% 41% 45% 9% Increase by 3-10% 15% Product / service development 17% 38% 37% 7% Little or no change 30% Strategy 7% 61% 26% 6% Decrease by 3-10% 24% Service operations 38% 31% 23% 8% Marketing and sales 23% 47% 23% 7% Decrease by 11-20% 12% Supply chain management 29% 38% 17% 17% Decrease by >20% 3% 31% 43% 16% 10% Corporate finance Don’t know 9% Manufacturing 19% 44% 16% 22% HR 29% 49% 15% 7%
Charting the future: Switzerland's path to generative AI leadership in 2024 Page 16 Page 18