Recommendations for “The organizations that will win in our Swiss organizations new GenAI-enabled world are those that do the boring things right: those that have • Organizations should create guidelines the regulations in place, that encourage and policies now that encourage critical and cautious use of technology, workers to use GenAI safely for that build capabilities at scale, and that innovation and productivity gains. ensure their data is clean. When we think Banning GenAI or failing to regulate about GenAI, there’s temptation to think its use in the workplace are not viable about the Terminator movies and sci-昀椀. The options. reality is that winning this game is about getting the boring things done properly.” • Leaders have a responsibility to be Amit Joshi, IMD clear in their communication about the risks of GenAI and to model and demand caution in its use. GenAI should be used as tool to enhance productivity and its usage should not be customer-facing. At the same time, leaders should be proactive in creating mechanisms and incentives to share knowledge and value creation across organizations. • There is a clear imperative for IT functions to ensure that data remains clean and of high quality across organizations.
Charting the future: Switzerland's path to generative AI leadership in 2024 Page 24 Page 26