Around 50% of respondents see automated customer services, healthcare and diagnostics, and strategic decision- making as areas of potential opportunity for Swiss industry. Where do you see the greatest opportunities for Other opportunities: AI-enabled innovation in general? • All areas (Respondents selected up to five options.) • Content generation, digital asset development, knowledge management and Customer service: chatbots, content creation 55% deployment, acceleration of economic cycles (within industries, micro and macro Healthcare: diagnostics, precision level) medication, robotics 50% • Marketing Enhanced decision-making and strategy 48% • Product development across all fields • Product development, innovation Personalized learning 33% • Improved productivity in jobs Supply chain optimization 31% • Smart assistants for many different jobs/roles at work Manufacturing and service automation 31% • Personal assistance Energy and environment: monitoring, • Day-to-day personal efficiency modelling and optimization 30% • Insurance Autonomous vehicles and transportation 29% • Large-scale datasets analysis Flexible and adaptive job roles 19% • Innovation Remote work and virtual collaboration 15% • Scientific modeling Enhanced recruitment and HR 12% • New knowledge that we haven’t identified yet • Social AI i.e., bridging the ‘user interface gap’ by AI, making services available in Workplace health and safety 4% various contexts with minimum human effort Other 6% * Numbers do not add up to 100% as five answer options were selected